ACES

ACES Awards 2012

BREAKFAST

THE BUTTERCROSS TEA ROOM

Market Drayton

 

Everyone who walks through the door is treated with respect and courtesy  Each customer is treated as an individual. And the atmosphere can best be described as old-fashioned and polite. The excellent service complements the quality of the food. Stan Martin and his dedicated team are determined that you will enjoy your visit to The Butter Cross tea Room – and everyone who comes here wants to come back. Stan has created a wonderful team to help him achieve his vision of making The Butter Cross the place to be in Market Drayton!

 

LUNCH

 

THE GREEN ROOM

Newcastle-under-Lyme.

 

The Green Room first won the ACES ‘Best Lunch’ award in 2008.  It won again in 2009. Then, in 2010, Clare Bailey arrived and soon transformed it into The Green Room.  With a change of name came a new approach - to the food and drink on offer, to the staff and the décor – but above all in her dedication to her customers, those who come here for a cup of tea or coffee, for a pleasant lunch, for a pleasant chat, a conversation in a relaxing atmosphere. And in praising Clare we must also mention Helen, Debbie and Marie – and Beth & Sophie. Incredibly, this is the FIFTH consecutive year that The Green Room has won this award!

 

DINNER

 

CHURNET VALLEY RAILWAY

Cheddleton

 

The 2012 award for ‘Best Dinner’ goes to the Churnet Valley Railway in recognition of the most entertaining dining experiences that ACES members have had in 2012.

The ‘steam specials’ involve a lot of dedicated individual working very hard in order to give the diners a truly unique experience. Passengers enjoy excellent foods and drink in a supremely relaxing atmosphere.  ACES members recognise the dedication, enthusiasm and quality that is provided by Churnet Valley Railway.

 

 

PUB OF THE YEAR

Gold Award

 

THE HOLY INADEQUATE

Etruria

 

If you want a definition of what the ideal ”local” should be, then look no further, for it’s here, in Etruria, and it’s called THE HOLY INADEQUATE. Paul and Sarah Cope opened this pub in March 2011 and almost overnight it became a tremendous success story. It has an old-fashioned look and the emphasis is ion quality in all that they do, in drink, in food, in all the services they provide for their customers. And those two words reveal the secret of their success: “quality” – they really do everything possible to ensure that people who come here will want to come back again (and again!). – and “customers” – Paul and Sarah always put the customers first!  And we mustn’t forget that this story wouldn’t be a success story without Jason and his jokes.  And there’s also a pub cat!

 

PUB OF THE YEAR

Silver Award

 

THE LYMESTONE VAULTS

Newcastle-under-Lyme

 

Ian and Viv Bradford were already famous for their Lymestone Brewery and their award-winning ales. And then, in November 2012 they opened their first pub, The Lymestone Vaults. Sceptics might have thought that a pub down a side street would be slow to find favour with local drinkers but the Bradfords’ philosophy is that if you offer quality you will succeed. Opening a pub with a wide selection of real ales, all in excellent condition, in a traditional-looking pub, with an inviting and relaxing atmosphere proved to be a success from that opening night –which was only a few months ago. The philosophy of the Bradfords has overcome all the doubters – The Lymestone Vaults is a success and wins the ACES Silver award for 2012. (And it’s got a real fire!)

 

PUB OF THE YEAR

Bronze Award

 

THE WHITE STAR

Stoke

Titanic is a successful regional brewery and is a success story for Stoke-on-Trent. And in the heart of the city is The White Star, a Titanic pub that has proved to be successful with many of the city’s residents for its drink, its food, for all the many events it stages. It enjoys considerable popularity among its many ‘regulars. The White Star has proved to be one of the most popular pubs for ACES members to visit. Long may it remain so!

 

 

REAL ALE OF THE YEAR

Gold Award

 

STONE THE CROWS

(Lymestone Brewery).

 

Stone the Crows is a dark and rich hoppy beer, much appreciated by ACES members. Lymestone have produced many other brews over the years, all of which have been appreciated by ACES members, but Stone the Crows has remained their ‘Number One Lymestone beer!

 

REAL ALE OF THE YEAR

Silver Award

 

CHOCOLATE & VANILLA STOUT

(Titanic Brewery)

 

This is the drink for chocoholics – and there are many of those among ACES members! – and they regard this drink as more immediately “drinkable” than any other.  In other words, it doesn’t last long! “A truly gorgeous drinking experience”, “You should eat it with a spoon”, “I don’t want any pudding, just another pint of chocolate & vanilla stout” – these are just a few of their descriptions of this award-winning Titanic drink.

 

REAL ALE OF THE YEAR

Bronze Award

 

PLUM PORTER

(Titanic Brewery).

 

ACES members expect any beer which has a fruit in its title to either not taste of beer or not to have much of a ‘fruity’ taste. But Plum Porter has pleased them by being a beer that is a superb drink of real ale that also has a distinct and lovely taste of plum. It has found increasing favour with ACES members as a drink to appreciated, to savour and to lead to ‘more of the same’!

 

SERVICE IN PUBLIC TRANSPORT

 

STOKE STATION

 

The quality of the staff of Stoke Station has been recognised by ACES members for many years, leading to the award for Service in Public Transport award being won by Stoke Station in 2005 and 2008.  And again, in 2012, they have been full of praise for Stoke Station staff. They have applauded the dedication, the efficiency and, above all, friendliness of every member of staff that they encounter.  The staff in the ticket office come in for particular praise for the helpful way they deal with every passenger, helping them to find their way round the various routes on which they want to travel  Whether it’s help in getting from one platform to another or finding the best and cheapest way to travel to London, Stoke Station staff are praised.

 

BUS DRIVER OF THE YEAR

 

SARAH BEARD

FAY BROMLEY

 

When it came to deciding on who would be the ‘Bus Driver of the Year’ for 2012, ACES members were divided: there were two lady drivers who attracted equal amounts of praise and commendation – and both drivers work for Wardles. The final decision was too loose for ACES to decide on one bus driver and so the award goes to both these excellent drivers. Passengers praise them for being friendly, helpful, never getting flustered when things go wrong or when faced with ‘difficult’ passengers. Passengers both young and old have said that these two ladies are what all bus drivers should be like! They have attracted kind words from passengers travelling between Birches Head and Clayton and in the Westlands.  Congratulations therefore to both Sarah Beard and Fay Bromley.